Charie Veronie-Jackson and Richard M. Fairbanks Burn Center

Pricilla Johnson was at home late one Saturday evening, preparing for an Indianapolis 500 party she was hosting the next day. When the pork roast in the crockpot was finished, she slid the crockpot toward the front of the counter so that she could better cut the meat. Unfortunately, the crockpot fell and spilled its contents all over her legs. After applying some ice, she decided it was late and she would just go to bed.

She awoke the next morning to blisters all over her legs and skin hanging from one of her elbows. Not sure what to do, Pricilla sent photos to her daughter and asked her brother to come over and look at her injuries. Luckily, Pricilla’s daughter lived next door to the former medical director of the Richard M. Fairbanks Burn Center at Eskenazi Health. When Pricilla’s daughter showed him the pictures of her mother’s injuries, the physician advised the daughter that Pricilla needed to be in his office first thing the next morning.

Upon arriving at the Richard M. Fairbanks Burn Center, Pricilla was immediately admitted. She was shocked. “I couldn’t believe that something like this happened to me!” But she was in good hands.

Over the next 23 days, the Richard M. Fairbanks Burn Center team took care of Pricilla, including Charie Veronie-Jackson, senior administrative assistant. “I was not treated like a patient in a room. I was always treated like a person the team cared about. From Charie to the nurses to the person who came by to clean the room, everyone was great,” Pricilla explained. She even came up with a name for her stay – Camp EKZ – where she created badges for different steps in her recovery process.

Pricilla’s recovery took more than a year, but she said she knew she would get through it because of her care team at the Richard M. Fairbanks Burn Center.

In appreciation for her exceptional care, Pricilla nominated Charie Veronie-Jackson along with the entire Burn Center team for a Grateful Patient award in 2018.